What does it mean if your flight is not ATOL protected?
If you didn’t book with an ATOL-protected agent, or you didn’t get an ATOL receipt (just an e-ticket or airline ticket) you may not be covered. By law, every UK travel company that sells package holidays and flights is required to hold an ATOL certificate.
Are flight-only Atol protected?
Does ATOL cover flight-only bookings? Only in some cases and usually only if you do not receive a valid flight ticket once you paid for the flight. … Remember though, if you are not ATOL protected and you book with a travel agent, make sure you receive your airline tickets as soon as you pay.
What if my holiday is not ATOL protected?
If the worst happens, under ATOL you’ll get a refund for your holiday or an alternative holiday/transport. … You can check if individual firms have ATOL protection on the CAA website. If your package holiday includes a flight you should be provided with an ATOL certificate as soon as you have paid for your holiday.
Is Atol a legal requirement?
UK law requires travel businesses to financially protect their package holidays. Package holidays that are sold to consumers in the UK must be protected by the ATOL scheme. … This allows you to check that the travel business you are booking with is an ATOL holder. Make sure you are given an ATOL Certificate.
How do I know if my flight is ATOL protected?
How to check for ATOL protection
- Look for the ATOL logo on the travel company’s website, shop window or brochure. …
- Speak to your holiday travel agent – whether you are booking direct with a travel company, through an agent or with a tour operator, they will be able to tell you if your holiday is ATOL protected.
What’s the difference between Abta and Atol?
What is the difference between ABTA and ATOL? ATOL (Air Travel Organiser’s Licensing) sits alongside ABTA but is specifically designed to cover people who fly. Whereas ABTA covers rail, road, or sea travel holidays. Many ABTA tour operators also provide bonds to the Civil Aviation Authority under the ATOL scheme.
Why is easyJet flight not Atol protected?
Flights booked direct with an airline still aren’t Atol protected by airlines because they don’t hold Atols. Atol protection was extended a few years and flight plus and flight only Atols were introduced.
Does Atol cover flight cancellations?
ATOL protection doesn’t cover things like medical expenses, delays/cancellations or lost luggage, so travel insurance is still a must.
What are my rights if an airline cancels a flight?
If your flight is cancelled. You have the legal right to either: a full refund – including other flights from the airline that you won’t use in the same booking such as onward or return flights. a replacement flight to get you to your destination.
Will I lose my money if I cancel my holiday?
Your rights to cancel and get refunds from holiday companies, travel agents and airlines all vary so check ’em out now before the holiday is upon you. … You may still be able to transfer your flight to another destination or date further in the future, so you don’t lose your money completely if you decide not to travel.
Does travel insurance cover cancellation?
Cancellation cover is a part of many travel insurance policies. It means you can reclaim the cost of your trip, up to the maximum cover limit, if you’re unable to travel. Reasons you can cancel, and get compensation, vary between policies – so does the amount you can claim back.
How long does it take to get an Atol refund?
We aim to acknowledge claims within 5 working days of receipt. If your claim is fully completed and we do not require any additional information or evidence, we aim to process your claim in a timely manner. Under normal circumstances, we estimate this to be 28 working days from receipt of your completed claim.
Can you buy Atol protection separately?
If you decide to arrange your holiday yourself and book your flights and accommodation separately (for example, flights booked directly online and a hotel stay booked directly over the phone), your holiday won’t be covered by ATOL or ABTA protection. But this doesn’t mean you can’t protect yourself regardless.
How do I claim my money back from Atol?
You will be required to complete a claim form. We will require a completed claim form, evidence of the booking, so include all documentation issued to you, and evidence of payment for the trip, include bank statements, you may blank out any transactions not associated with the payments to the failed ATOL holder.
When should I receive my Atol certificate?
When you book an ATOL protected holiday, you should be given an ATOL Certificate by your travel business as soon as you pay over any money for the holiday – even if this is only a deposit. Your ATOL Certificate is proof that the holiday you have booked is protected by the ATOL scheme.