ATOL is a UK financial protection scheme and it protects most air package holidays sold by travel businesses that are licensed in the UK. The scheme also applies to some flight bookings – usually those where you book flights (including UK domestic flights) but do not receive your tickets immediately.
Does Atol protection cover flight cancellation?
ATOL protection doesn’t cover things like medical expenses, delays/cancellations or lost luggage, so travel insurance is still a must.
What does Atol protected cover?
ATOL covers package holidays that include flights, and some flight only sales. … ATOL cover means that if the ATOL protected company fails and your holiday can no longer go ahead you will be entitled to a refund if you are yet to travel, and hotel costs and flights home if you are abroad.
Are flights covered by Atol?
Are flight-only bookings covered by ATOL? Generally speaking, no. ATOL protection only tends to cover package or adventure holidays (flights + accommodation, flights + car hire or a combination of all three).
What is the difference between ATOL and ABTA protection?
What is the difference between ABTA and ATOL? ATOL (Air Travel Organiser’s Licensing) sits alongside ABTA but is specifically designed to cover people who fly. Whereas ABTA covers rail, road, or sea travel holidays. Many ABTA tour operators also provide bonds to the Civil Aviation Authority under the ATOL scheme.
What are my rights if my flight is Cancelled?
If your flight is cancelled. You have the legal right to either: a full refund – including other flights from the airline that you won’t use in the same booking such as onward or return flights. a replacement flight to get you to your destination.
Does travel insurance cover you if your flight is Cancelled?
Does travel insurance cover flight cancellation? Travel insurance can cover costs if you need to cancel your flight. However, this is usually under specific circumstances, such as you’ve had to cancel your flight or holiday because of an illness or injury. Other valid cancellations may include bereavement or job loss.
Will I lose my deposit if I cancel my holiday?
Step 1: Check if the booking is refundable.
If you booked a package holiday, it’s unlikely to be refundable – at the very least you’ll lose any deposit you’ve already paid. And the closer you get to travel, or if the contract states you still have to pay the full amount, the more you could lose.
What does Abta and Atol cover?
ABTA ensures that all of its Members properly protect their package holidays, as required by law. Packages including a flight are covered by ATOL. … This package protection means that if your travel company goes out of business and your holiday cannot take place, you will be entitled to a refund of the package price.
Can you buy Atol protection separately?
If you decide to arrange your holiday yourself and book your flights and accommodation separately (for example, flights booked directly online and a hotel stay booked directly over the phone), your holiday won’t be covered by ATOL or ABTA protection. But this doesn’t mean you can’t protect yourself regardless.
Why is easyJet flight not Atol protected?
Flights booked direct with an airline still aren’t Atol protected by airlines because they don’t hold Atols. Atol protection was extended a few years and flight plus and flight only Atols were introduced.
Is easyJet flight only Atol protected?
If you book a package holiday with easyJet holidays, this is ATOL protected. … ATOL is a protection scheme that does not apply when you make a flight-only booking directly with an airline.
How do I know if my flight is ATOL protected?
How to check for ATOL protection
- Look for the ATOL logo on the travel company’s website, shop window or brochure. …
- Speak to your holiday travel agent – whether you are booking direct with a travel company, through an agent or with a tour operator, they will be able to tell you if your holiday is ATOL protected.
How long will it take to get my money back from Atol?
We aim to acknowledge claims within 5 working days of receipt. If your claim is fully completed and we do not require any additional information or evidence, we aim to process your claim in a timely manner. Under normal circumstances, we estimate this to be 28 working days from receipt of your completed claim.
How do I get a refund from Atol?
The refund process is quite straightforward; ATOL Protected consumers should complete an ATOL Claim Form and provide the documents they have been issued with as evidence that they had a contract with a failed ATOL holder, along with the evidence of payments made.
How do I claim through Atol?
If you need to claim for the cost of replacement services or, if you are due to travel, the full cost of your package holiday, you will need to fill out and submit a claims form. We’ll need your ATOL certificate, receipts any purchases and any other information for your claim.