To get help, you can contact us at any time from your mobile phone by sending a text message with the word “HELP” to (447950080989).
How do I send an email to American Airlines?
If you wish to send an email to American Airlines Customer Relations directly, we ask that you include your record locator or ticket number, mailing address, flight numbers, origin and destination cities, dates of travel and full explanation of the reason for your contact.
How do I contact American Airlines customer service?
In the U.S., please contact American Airlines or American Eagle at 800-433-7300 for further information.
Does American Airlines have a chat?
We’re happy to introduce another way of connecting with us: live chat. If you’re an AAdvantage® member, you can speak with us directly on the latest version of the American app. This new feature also offers 24 / 7 virtual assistance so you can quickly get the help you need.
Does American Airlines have free messaging?
American Airlines Finally Offers Free Inflight Messaging On Most Domestic Aircraft. American Airlines now offers free inflight messaging on ViaSat-equipped aircraft using Facebook Messenger (and Messenger Kids).
How do I request a refund from American Airlines?
If you bought your American Airlines ticket directly from us, you can request a refund online or contact Reservations. We’ll process your refund back to the original credit card within 7 days (it should appear on your statement in 1-2 billing cycles).
How do I report American Airlines employees?
You can report anonymously at aa.ethicspoint.com, and we will investigate your report.
How do I get a refund on a non refundable flight?
Requesting a full refund for flights within 24 hours of booking is pretty straight forward. Just simply look up your itinerary on the booking site and look for a link or a button to cancel the reservation. Alternatively, you may call the airline or booking agency to cancel.
Is American Airlines giving cash refunds?
Generally speaking, American Airlines will not issue a full refund when you cancel your ticket. Instead, you’ll typically receive a flight voucher that you can use toward a future American flight. This voucher will be for the entire value of your canceled ticket minus the applicable cancellation fee.
What is American Airlines flight cancellation policy?
Changing or canceling your trip
You’re allowed to make a change to your trip once, and the change fee will be waived. You can cancel your trip online and rebook later when you’re ready, including Basic Economy fares. Keep in mind, you may owe any difference in ticket price when you rebook your trip.
Is American Airlines blocking middle seats?
As of July 1, American Airlines announced it would drop its capacity restraints, in place at 85 percent since April. In the other corner are Alaska Airlines, Delta Air Lines and Southwest Airlines who say they will continue to block middle or adjacent seats through Sept. 30.
Is American Airlines booking middle seats?
American Airlines no longer blocks off the middle seat and allows planes to fly completely full.
How do I add TSA Precheck to American Airlines?
In your AAdvantage account:
- Log in.
- From “Your account”, choose “Information and password”
- In the “Secure traveler” section, add your PASS ID or KTN in the “Known Traveler number” field.
What is American Airlines priority boarding?
Priority gives you the fastest route through most airport-congested areas. Look for ‘Priority’ signs when you check in at the American Airlines counter, go through security and at the gate. … Arrive late to the gate? Bypass general boarding and head to the priority lane to board at any time.
How do you pay for WiFi on American Airlines?
Wi-Fi may be purchased prior to your flight by visiting aa.com/wifi or you may purchase once on board. International Wi-Fi is available on all Boeing 777-300ER flights. Wi-Fi can be purchased once on board; currently there is not a pre-purchase option for international Wi-Fi.
How do I get free Internet on American Airlines?
Download their free app on your mobile or tablet device before take-off. Connect your device to either AA or Gogo network (as described above—no purchase is needed (for international flights, AA network is the only option) In your browser, click on the “Free Entertainment” or “Live TV” tab.